Caelo got back to me about the assertion failure. They said it was a tough problem and they have not yet fixed it, but they came up with a workaround that would allow me to get back to using the application. The workaround involved deleting a setting in the Windows Registry. I made the repair and NEO worked again. But I soon discovered that if I moved the NEO tabs to the bottom position of the application’s window, the registry setting would become corrupted and I would have to go through the process of deleting the setting from the registry again. I will leave the tabs at the top until the Caelo developers get this problem corrected.
Every spare second over the past few days I have been playing with NEO. I really, really, like the changes. Not everything is working correctly, but it is beta software after all. Enough is working that I have no desire to go back to the stable NEO 2.5, even though it is installed and all I have to do to use it is close NEO Pro with a click and open NEO 2.5 with a click. NEO Pro 3 with all of its bugs is more useful.
I will write often in the future about NEO basics, new features, how I use NEO and the progression of moving through the beta process. If you follow along you will learn why I love this powerful email organizing tool.
I sent my first list of discovered bugs to Caelo today (the assertion error was not really a list; it was a cry for help). I’m sure they have discovered most of these from other beta testers by now, but the whole idea with beta software testing is to let the developers know what works and what does not. I did not mention the things they knew were not working--the spam folder functionality is not yet included, so I did not include this problem on the list. Here is the list I sent today:
None of these problems are all that serious, but all of them should be fixed before you leave beta:
1. Some pending correspondence folders can be combined with appropriate existing correspondence folders, others cannot.
2. When an active message is read and then deleted, it remains unread. I can avoid the problem by dragging the message from the Active Folder to the Outlook Deleted Items Folder.
3. I keep finding read message in the unread status folder. They are not bold, properties indicate they are unread. They seem to disappear after awhile.
4. I tried to remove a saved search folder and got an assertion failure which I reported to Calera via the error reporting tool. But it is irritating that none of search folders from NEO 2.5 appear in NEO Pro 3.
5. New bulk mail does not appear in the Active folder even though the correct configuration option is checked on the Workflow tab requesting this behavior.
6. NEO Sound Schemes do not work.
7. I was typing a Word document. An Outlook Reminder popped up and I simultaneously got this Windows Program Error dialogue box:
